While management has embraced the anywhere, anytime work environment that mobile broadband and the proliferation of mobile devices has enabled, the rank and file is beginning to push back by filing grievances or seeking compensation through litigation for potential violations of privacy or labor laws. As mobile technology increasingly blurs the line between work and personal life, boundary-defining litigation is likely to increase.
As the legal dust settles, a Corporate-Owned, Personally Enabled (COPE) approach to enterprise mobility management could provide organizations with several solutions for reducing or eliminating privacy or labor-oriented lawsuits related to the use of mobile technology.
Solution 1: Ensuring Work Hours Don’t Extend After Hours
The City of Chicago Police Department would have been wise to have applied usage policies to police officers’ corporate-issued smartphones. Officers who claimed that messages and voice calls placed to smartphones outside of normal work hours constituted overtime sued the City…
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